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{"xsrfToken":"49a327b794bd0f41abdabdaafb062902a74efc68_lout","branding":{"id":"1287","key":"tariff","name":"The Tariff Response Unit","portalBaseUrl":"/servicedesk/customer/portal/1287"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f5175553-0c84-4ac7-8018-8013672b3f5e/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyNWRkNzM1Mi02ZTBlLTQxMWItOTJjZC01MGY1NGYzZDJhNDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY1MTc1NTUzLTBjODQtNGFjNy04MDE4LTgwMTM2NzJiM2Y1ZSI6WyJyZWFkIl19LCJleHAiOjE3NzExMDMyMzUsIm5iZiI6MTc3MTEwMjYzNX0.-Ver3_7WR0BimOMx-Wku2wCfpagwdnSKrcFYpKICqjA&client=25dd7352-6e0e-411b-92cd-50f54f3d2a49&mode=fit","logoId":"f5175553-0c84-4ac7-8018-8013672b3f5e","isLogoAvailable":true,"helpCenterTitle":"Welcome to Crane Concierge","sharedPortalName":"Crane Concierge","userInitialAnnouncementHeader":"⚠️ Announcements","userInitialAnnouncementMessageWiki":"<p><br class=\"atl-forced-newline\"></p>\n<div class=\"panel\" style=\"background-color: #F1F3F4;border-color: #ccc;border-style: solid;border-width: 1px;\">\n <div class=\"panelHeader\" style=\"border-bottom-width: 1px;border-bottom-style: solid;border-bottom-color: #ccc;background-color: #7CBF9A;\"><b>⚠️ <b>Crane Concierge Login Requirement</b></b>\n </div>\n <div class=\"panelContent\" style=\"background-color: #F1F3F4;\">\n <p><b><font color=\"red\">To access all Help Desk portal options, you must log into Crane Concierge from the top right corner.</font></b> <br class=\"atl-forced-newline\"></p>\n </div>\n</div>\n<p><br class=\"atl-forced-newline\"></p>\n<div class=\"panel\" style=\"background-color: #F1F3F4;border-color: #ccc;border-style: solid;border-width: 1px;\">\n <div class=\"panelHeader\" style=\"border-bottom-width: 1px;border-bottom-style: solid;border-bottom-color: #ccc;background-color: #7CBF9A;\"><b>⚠️ <b>Internal Technology Service Level Agreements (SLAs)</b></b>\n </div>\n <div class=\"panelContent\" style=\"background-color: #F1F3F4;\">\n <p><br class=\"atl-forced-newline\"> <b><a href=\"https://craneww0.sharepoint.com/:w:/r/sites/qhse/_layouts/15/Doc.aspx?sourcedoc=%7B59D52937-54DB-4C12-A1C8-F3DAE06833D8%7D&file=ISMS-A08-21-1%20IT%20Service%20Level%20Agreement%20FINAL%208.3%201.docx&action=default&mobileredirect=true\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here</a></b> for the Technology team's internal SLA commitments on ticket responses and resolution times.</p>\n <p><b><font color=\"red\">DO NOT SHARE WITH ANYONE OUTSIDE THE CRANE ORGANIZATION.</font></b></p>\n <p><b>FOR ANY EMERGENCIES, PLEASE CONTACT THE TECHNOLOGY HELP DESK AT <font color=\"red\">+1 (281) 233-9599</font></b></p>\n </div>\n</div>\n<p><br class=\"atl-forced-newline\"></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Crane Concierge","sharedPortalName":"Crane Concierge","announcementHeader":"⚠️ Announcements","announcementMessage":"\\\\\n{panel:title=⚠️ *Crane Concierge Login Requirement*\n|borderStyle=solid|borderColor=#ccc|titleBGColor=#7CBF9A|bgColor=#F1F3F4}\n*{color:red}To access all Help Desk portal options, you must log into Crane Concierge from the top right corner.{color}*\n\\\\\n{panel}\n\\\\\n{panel:title=⚠️ *Internal Technology Service Level Agreements (SLAs)*\n|borderStyle=solid|borderColor=#ccc|titleBGColor=#7CBF9A|bgColor=#F1F3F4}\n\\\\\n*[Click here|https://craneww0.sharepoint.com/:w:/r/sites/qhse/_layouts/15/Doc.aspx?sourcedoc=%7B59D52937-54DB-4C12-A1C8-F3DAE06833D8%7D&file=ISMS-A08-21-1%20IT%20Service%20Level%20Agreement%20FINAL%208.3%201.docx&action=default&mobileredirect=true]* for the Technology team's internal SLA commitments on ticket responses and resolution times.\n\n*{color:red}DO NOT SHARE WITH ANYONE OUTSIDE THE CRANE ORGANIZATION.{color}*\n\n*FOR ANY EMERGENCIES, PLEASE CONTACT THE TECHNOLOGY HELP DESK AT {color:red}+1 (281) 233-9599{color}*\n{panel}\n\\\\","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#132d76","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1287","key":"tariff","projectId":12045,"serviceDeskId":1287,"name":"The Tariff Response Unit","description":"<p>Welcome! 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